Zales Diamond store ( ) needs your opinion

The zales guest experience online survey can be found at It’s a very short survey that requires less than five minutes to complete. When you participate in this brief survey you leave valuable feedback that is used by Zales to drive innovative efforts in the company. Every honest review you give is used by the diamond store to promote and improve it’s quality of services for it’s customer. The online survey comes in a series of questions where you can answer them based on your experience with the diamond store. The guest survey is available in two languages, which are; English and Espanol . All information that a participant provides in the survey is kept private to the company’s use and can never be published anywhere else.

Your analysis in this survey and the information given is highly prioritized and becomes the basis of the diamond store intelligence for driving innovative efforts . The feedback you leave in this survey helps the diamond store to better address customer expectations and needs in a good way that will facilitate long term relationship. The online survey contains questions that can be answered inform of comments and ratings of the different services offered by Zales diamond store. With less than five minutes of your free time you can help the diamond store determine it’s quality of services and if you have always had a burning issue to suggest to the company, the survey gives you a good opportunity to express your views.

How to participate in the Zales guest experience online survey.
For you to carry out this survey you need the following:
– Have an experience with Zales diamond Store products and services
-Have customer copy receipt
-You must be able to read and understand English or Espanol.

Steps for taking the online survey
1. GO to the survey website using this URL
2. On the website page you will see a message that welcomes you to participate in the Zales guest experience survey.
3. You will be required to fill in your entry number located on your receipt.
4. After entering your entry number, verify that you have entered the correct information and click on the “start” option to participate in the online survey.
5. In the next page you will be required to fill in your answers to a series of questions based on your experience with Zales products and services. Try to be as honest as you can since this information is very important and will be used to determine the quality of service offered to you by the Diamond store. The feedback you leave in this survey is strategically used to drive innovations in the company. Zales diamond store officials evaluates every opinion from each an every participant of the survey. All information you provide in the survey is highly prioritized and it’s used to improve the quality of service offered by the company.
6. After answering every question accordingly click on the “finish” option button located at the bottom of the page to complete the online survey.
7. close the survey tab to exit from the website.



  1. Zales Guest Experience Survey Link:
  2. Zales Official Site:


Click to Survey


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