How To Take The Whataburger Customer Survey

     Whataburger is a private, family owned, American fast food company that specializes in hamburgers but also offers fries and breakfast offerings. With more than 700 outlets across the country, Whataburger pride themselves on creating burgers using what they call 100% pure American beef. The company’s customer survey can be accessed by visiting This survey gives Whataburger’s customers a chance to tell the company about their recent experience eating at one of their outlets countrywide.

Participating in the survey gives the company valuable feedback which they can use to improve their food quality and customer service in the future. By taking the survey, you also have the opportunity to get a code which you can use to claim a free large fry and a free large drink during your next visit to Whataburger. The survey is very simple to understand and should only take you a few minutes to complete. Make sure to follow all instructions as given.

How to Take the Survey

You will need to:
Visit a Whataburger outlet and keep the receipt with your survey code after your meal. Note that the code expires after 3 days.
Be able to access a computer or device connected to the internet.
Understand English or Spanish.

Taking the Survey

1. Visit on your browser.

2. You will be presented with a welcome message and some boxes to enter your 16 digit survey code. A link is provided to an image showing exactly where the code is located on your receipt. Enter the code and click “Start”. If your receipt does not have a survey code, another link is provided to help you out. You can also change your language from English to Spanish on this page by using the link at the bottom of the page to navigate to a Spanish survey page.

3. Once you have entered the code, you will then be presented with some survey questions with guided answers. A typical question asks you to rate your satisfaction with the taste and appearance of some menu items. You can pick an answer from a scale ranging from highly satisfied to highly dissatisfied. Pick the appropriate answers and continue.

4. Some questions are open ended and will require you to write in detail about why you were satisfied or dissatisfied with your experience at Whataburger. Write your answers honestly and at length to ensure you give meaningful feedback back to the company.

5. Once you are done with the survey, you will be asked for your email address to receive your validation code. You can use this code during your next visit to Whataburger to redeem your free large fry and drink. Write the code on your receipt and go enjoy your free meal at any Whataburger outlet.

Please note that the validate code given at the end of the survey can only be used once and expires after 30 days. The code can also not be redeemed for cash. In their privacy policy, Whataburger promises that any private information collected during the survey such as your name and email address will not be used for marketing purposes or to contact you.





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