www.tellargos.co.uk – Review Article About www.tellargos.co.uk

About Argos

Are you planning to buy Christmas gifts for your dear ones with a company that offers the fastest single day delivery? Do you want to present a lovely jewelry for your wedding day? Visit Argos, the quintessential catalog retailer operating in the United Kingdom and Ireland might be your go-to retailer. The retailer has more than 850 stores and has an online presence as well and sells jewelry, watches, toys, health and beauty items, technology items such as cameras, televisions, Amazon Echo, etc. It is a subsidiary of Sainsbury’s.

Argo specializes in delivering gifts on the same day and at a lower cost. It also allows you to collect from you purchases from them on an in-store basis in a faster and more reliable way. It provides low prices across all ranges of products and offers excellent value for customers. You can also avail Argos cards, giving credit options to customers to buy now and pay later.

About Tellargos.co.uk

Argos is a very customer-focused company, and it values the feedback of their customers. It has a website called tellargos.co.uk that is meant to connect with its customers and get insights into the customer experience. Improving customer experience consistently is part of the company philosophy in their bid to generate long term value for the community. Tellargos.co.uk helps the company connect with the customer efficiently and provides an opportunity for their customers to have a say in the way the business serves its customers.

Tellargos.co.uk is simple to understand and can be used by all kinds of customers ranging from below 18 years of age to older shoppers. The website is optimized to operate at high speed and hence reduces the time taken by the customer to fill the feedback survey, thereby making the survey experience enjoyable for the customers.

The main page of the website has a company logo and a user-friendly design. The website acknowledges their customers for having taken the courtesy of giving feedback and ensures that their opinions are essential to the company’s growth.

Argos has three different types of receipts, i.e., till receipt, E-receipt, and Quick pay Kiosk receipt. The location of the information required to be entered varies depending on the receipt. The main page also has the pictures of the receipt showing how to find the information enabling the customer to spend less time in filling the required information.

The survey has more straightforward questions; mainly asking about the recent customer experience during his/her visit over the last one week. The questions include how customers rate the experience, whether they would recommend Argos Store for other customers, what aspects they would like to see the store improve, whether they did avail the discounts and value deals offered by the company and what kind of items they purchased from the company. There are also questions on the general
environment of the store and interaction with the staff, etc.

The customer can complete the survey within 5 minutes. There is a link at the bottom of the website which outlines the official rules of the lucky draw prize option.

Advantages of taking the survey

After completing the Survey, the customer will be asked if they wish to enter the Prize Draw. If the customer is eligible and wants to participate in the Prize, they must enter their name, email address, and residential address. The customers have the opportunity to win 500€ gift card in the lucky draw. They can redeem the gift card for Merchandise from Argos during their next visit.

 

Reference Links

  1. Argo’s Official website –www.argos.co.uk
  2. Argo’s guest satisfaction survey – www.tellargos.co.uk

Click to Survey





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