The Smashburger Customer Experience Survey: What You Need to Know

Smashburger is an American company that primarily specializes in serving burgers in its restaurants. However, their menu also includes many other offerings ranging from french fries and soft drinks to sandwiches and salads. Smashburger pride themselves on the quality of their food and customer service. To ensure their quality standards remain satisfactory, the company created an online survey to offer diners the chance to provide feedback. The survey is available by visiting the survey website using the address

The survey is very simple and will take you roughly 10 minutes to complete. Participation guarantees you a juicy offer from Smashburger. This is simply a free food item that you can redeem by taking the validation code you will be given at the end of the survey to one of Smashburger’s outlets. Not only that, you also get the chance to enter the survey sweepstakes where you could win a $1000 cash prize which is given daily to ten winners or other prizes given weekly valued at $1500. The feedback you give during the survey is shared directly with the manager of the store you visited to ensure it is acted upon.

How to take the Survey

The following are some requirements to successfully taking the survey:

– Be able to read and write in English.

– Be above the age of majority in the eligible country that you reside in at the time of taking the survey.

– Have access to the Internet through an appropriate device.

– A survey invitation either on a survey response card, an email invitation or printed on a receipt from a recent visit to a Smashburger outlet.

Taking The Survey

1. Visit the survey website, on the device you are using to access the Internet.

2. On the landing page, there are five bits of information that you are required to enter by referring to your receipt or survey information. This information is used to identify the store you shopped at and includes the store number, the date of your visit, the time you visited the store, your ticket number and the total amount you spent at the store. An image is provided to the right of the page to help you locate the required items on your own receipt. Fill out the information as directed and click the “Enter” button.

3.  You will then be asked questions about your most recent visit. Answer the questions as directed. Be sure to give correct information to make it more relevant and useful to Smashburger.

4.  Once you finish, you will receive a validation code which you can redeem during your next visit to a Smashburger joint.

5.  You will be presented with the opportunity to enter the sweepstakes. You are not required to make a purchase in order to enter or win. If you choose to enter, some personal information will be required in order to notify you if you win. This includes your name and phone number. If you do not want to take part in the sweepstakes you can simply leave the site. However, your survey response will still be captured.





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