Customer Satisfaction Survey At

 About PetSmart Grooming Customer Experience Survey.

PetSmart customer experience survey is a survey found at It has been developed and controlled by PetSmart, inc a chain of retail shops offering pet services and products and operating in the USA, Puerto Rico and Canada. This survey provides a platform for the customers to express both negative and positive feedback on the products and customer care services offered by PetSmart.

As a result of their devotion to offering the best and nothing but the best services to their customers, PetSmart prioritizes the diverse needs and interests of their customers by giving them a chance to participate in the satisfaction survey. This survey is short, simple, comprehensive and it is conducted online for the convenience of the customers.

Completion of this survey opens you to chances to redeem the validation code that will be availed to you at the end of survey on your next visit to a PetSmart store. You will also stand a chance to win a PetSmart coupon. This offer is only available at PetSmart and is a one in a lifetime chance.

How To Participate In This Survey.

For you to take part in this survey you will require;

A computer, laptop or any other gadget that can connect to the internet this may include a smartphone, notebook or a tablet
An active internet connection
An email address
A basic knowledge of either the English or Spanish
A 16 digits invitation code obtained from a receipt offered at a recent visit to PetSmart

Step By Step Guide On how To Participate.

1. Go to

The survey is basically conducted in the English language but at the bottom of the box is a hyperlink for those preferring to take the survey in Spanish.

2. Enter the 16 digit pin code located at the top of the receipt received from a recent visit to PetSmart. Select the appropriate survey then click the start button to continue. Basically PetSmart offers a variety of survey to choose from, for you to identify the type of survey you want to participate, confirm from your receipt.

3. Answer the following series of questions. Be as truthful and honest as you can. The questions are both closed anded and opened ended. Tick where necessary in close ended questions and give a brief in the open ended questions.

4. Feed in the required personal information. This information ranges from your gender, your estimate annual family income, your race and age. Feel free to give the details since they are treated with confidentiality by PetSmart. Your email address will be used by PetSmart to contact you if need be.

If you may want to share the experience survey with your friends, you are open to share this page at any social media of your choice. However this is optional.

Quick and easy you will have completed PetSmart grooming survey. You will receive a validation code that you will redeem on your next visit to PetSmart.

Do not miss out on this survey. It’s a double gain!







Click to Survey



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