How to participate in the Panera customer experience survey customer experience survey
The Panera Bread Customer Experience online survey can be found at This survey is very simple and it only requires a few minutes of your time. Every time you participate in the Panera customer experience online surveys, you leave valuable feedback that helps the company to attune itself towards a more focused quality customer service. The survey also helps Panera to gain great insights about customer requirements, needs and feedback that is either critical or praiseworthy about the company’s services.

Once you participate in this survey, you help Panera to consistently improve and better address customer expectations and needs, facilitate long term relationship with the company and also maintain a successful brand reputation. All information filled on this survey is kept private to the company’s use and can never be published anywhere else. The feedback that you leave on this survey is used by Panera to strategically drive innovations and intelligence measure of maintaining a reliable service to it’s customers.

If your feedback is very critical, Panera will use that information to improve on all the areas that concerns their customers. Negative aspects are handled with priority and quick measures can be taken to bring desired improvements that addresses the grievances of a customer. The Panera customer survey contains a series of questions inform of comments, answers and suggestions about the company’s business practices, products and customer services.
How to participate in Panera customer Experience online surveys.
For you to carry out this survey you need the following:
-Have a customer copy receipt that contains “Panera bakery cafe number”
-You must be able to read and understand English since the survey is not available in other languages.

Steps for taking the online survey
    1. Visit the survey main site URL at
    2. At this site you will be redirected to, on this page you will see a message that welcomes you to participate in the customer experience online survey.
    3. On the bottom of this page you will see an empty small box where you will be required to fill in your Panera bakery cafe number that is located at the top side of your receipt.
    4. After filling the bakery cafe number, click next to start the survey. If you receive an error on this page, please check and verify that you have entered the correct bakery number located in your receipt.
    5. Once you are promoted to the next session of the survey, you will be required to answer a series of question based on your experience with Panera products and services. In this part try to answer the question honestly since all information will be highly regarded and will be used to evaluate the customer services offered by Panera. Every honest review you leave in this survey will be strategically used by Panera to improve or take the desired measures of promoting the company’s brand success.
    6. After answering all the questions in this survey, click on the “finish” button option to submit and complete the survey session. You will receive a thank you message that will congratulate you for leaving your feedback. Close the page after you are done with the survey.





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