www.grandluxcafe.com/feedback – How to take the Grand Lux Cafe Customer Survey

The Grand Lux Cafe was created by the founders of another famed American restaurant, the venerable Cheesecake Factory. It has restaurants in several states in the US including Florida, Illinois, Nevada, New Jersey, New York, Pennsylvania and Texas with other planned locations in the works. The restaurant serves an assorted range of culinary delights from exotic places in the world such as France, Italy and Vienna. The restaurant prides itself on its upscale decor and exotic cuisine and promises a delightful experience to all its visitors.

For more information on the restaurant, visit their website at http://www.grandluxcafe.com. There you will be able to peruse through the restaurant’s extensive menu. Choices range from appetizers, salads, burgers and pizza to seafood, lunch specials and weekend brunch. You can also use the location finder to look for a restaurant near you.

To keep up their promise of providing you with an elegant and delightful experience, the cafe has created an online survey at www.grandluxcafe.com/feedback. This survey is designed to collect your feedback about your experience dining at a Grand Lux Cafe restaurant. The survey is short and simple and will take you about 5 minutes to complete. The company then uses the information it collects from you to provide its customers with a better dining experience by addressing the concerns raised. At the end of the survey, you can win a gift card from Grand Lux Cafe which is redeemable from any Grand Lux Cafe or Cheesecake Factory restaurant. Note that the gift card is not redeemable for cash.

How to take the Grand Lux Cafe Customer Survey

You will need to meet the following requirements:

1. Be able to fill out your responses to the survey in English.
2. Have a valid and working email address.
3. Have a device capable of connecting to the Internet (PC or tablet).
4. Have a recent receipt with the survey invitation code printed on it.

Taking the survey:

1. Visit the survey website at the URL www.grandluxcafe.com/feedback.
2. You will see a welcome message on the home page from the founder of the restaurant. After reading it, click on Continue to proceed to the next page.
3. The next page contains the company’s privacy policy. Go through it carefully so that you can understand how the company will treat your information. Some information the company collects include your name and email address. Once done, click on Continue to move to the next page.
4. The next page contains some spaces where you are required to fill out the survey invitation code which is printed at the bottom of your receipt. Fill in the 14 digit code and click on the Start button to proceed.
5. Answer the survey questions presented to you about your dining experience. You will be required to select answers from a scale for some questions. Follow the on screen instructions to move through the survey.
6. At the end of the survey, follow the given instructions to receive your gift card to enjoy a meal at a Grand Lux Cafe or Cheesecake Factory restaurant.


Reference Links

  1. The Grand Lux Cafe’s Official website – www.grandluxcafe.com
  2. The Grand Lux Cafe’s  guest satisfaction survey – www.grandluxcafe.com/feedback

Click to Survey


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