Customer Satisfaction Survey at

About Customer Experience Survey At Foot Action

Foot action is a chain of retail shops operating in the athletic shoes business in almost 319 states of the US and Puerto Rico. Foot Action are determined to give the best quality shoes and services to their customers and as a result they have opted to get the views of the customers concerning the services and the products they offer.

Found at, the foot action customer experience survey receives feedback from customers concerning their last time visit to their stores. Foot Action values these response so much and it uses it to improve on the products and services they offer to meet more freely the customers diverse and changing needs and preferences.

The survey is conducted online by default which enables Foot Action reach out to as many customers as possible therefore high quality results. The online survey also allows the customers to access and fill the survey at their own convenient time regardless of their location or time bracket.

As an incentive to partake the survey, Foot Action provides coupons at the end of the survey. These coupons are worth of $ 10 for every purchase that the customer makes with over $ 50. The coupons are redeemable at Foot and Action stores.

How To Participate In The Survey

In order to be participate in the Foot Action Customer Experience survey, a customer requires the folowing:

1.A device(PC, laptop, tablet, smartphone, note) that can connect to the internet
2. An active internet connection
3. A basic knowledge in English or Spanish
4. A receipt following a recent vist to one of the foot action stores
5. To be a US citizen

Step by step guide on how to undertake the survey

Step 1: Visit the

After the warm welcome the customer will be required to select the language of choice, from two languages, Spanish and English.
At the left hand side of the same page is a sample of the receipt that the customer is required to have in order to be a part of the survey.
Click the forward arrow button to proceed to the next page

Step 2: Enter the five digit store number

Before you write the store number, you are reminded of a validation code that will be provided at the end of the survey which you are supposed to write on the receipt and earn $10 for every purchase you make worth over $50.
Enter the store number and click the forward arrow in order to continue.

Step 3: Select the date and time of your visit

Fill in the date and the exact time that you made your purchase at the foot action store.

Step 4: Read and answer the questions carefully and thoroughly.

Read the questions follow comprehensively and answer them as thoroughly and honestly as you can. Give the most honest multiple choice answer and give a brief in your experience in the open ended questions. Press the navigation buttons to switch through pages.

Step 5: Write down the validation code.

In order to complete the survey, write down the validation code that appears probably on the receipt and carry it to your next visit to a Foot Action store. You have officially completed the survey.

Foot action gives its customers a coupon in addition to the benefits of expressing their feelings. Do not fail to participate in the survey.





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