Customer Experience Survey at www.albertsonlistens.com
www.albertsonslistens.com is an online customer satisfaction survey that was designed and developed by albertsons to measure and evaluate the effectiveness of the products and the services they offer to their customers. Putting the needs of their customers at their front involves involving them in an online forum where they would air their feedback concerning the services offered by albertsons.
Albertsons will then use this information to understand and improve on the needs of their customers. The customer will therefore be the first beneficiary of the feedback information that they provide to albertsons.
For convenience to their customers, the survey is conducted online to encourage participation from as many customers as possible. The online forum also enables the customers to participate in the survey despite their location and the time they wish to participate.
As an incentive to participate in the survey, albertsons offers a sweep stake at the end of the end of the survey. The draws on the sweepstakes take place weekly and 9 winners receive a $100 gift card that can make purchases at any albertsons store.
How to participate in the survey
In order to be a part of the survey, the customer requires the following:
1. A PC, laptop, smart phone, tablet, note or any other device that can connect to the Internet
2. A receipt obtained from a recent visit to one of the albertsons store.
3. An email address
4. A basic knowledge of the English language.
5. An active Internet connection
Step By Step Guide
1. Visit www.albertsonslistens.com
With a fast and efficient Internet connection, the page loads fast and introduces you to the albertsons customer experience survey, click on the button begin survey if you want to immediately begin the survey, however if you want to read the rules of the survey first. Click the button read the sweepstakes rules.
2. Enter the text in the image
Type the text that will be displayed in the image. Click next to continue.
3. Enter the code, store number, date and time of visit respectively.
This information you will find in a recent receipt, type it as it appears and continue with the survey. This information will enable Albertsons locate the exact place where the service or product was offered, improve on it and better the services to other customers.
4. Answer the series of questions that follow
Enter your personal experience information about you recent visit to albertsons as honestly as possible. Rate the store as best in the multiple choice questions and answer the open ended questions as genuinely as possible.
5. Enter your personal information
Enter personal details such as email and your telephone number as contact information in case of a win or where need be.
Albertsons is a chain of supermarkets in the US majoring in the following states; Montana, Florida, Oregon, Washington, Wyoming, Idaho e.T.C. It has opened up to 419 stores and has recently changed its name to new Albertsons, inc. It offers high quality products and goods and is encouraging their customers to partake in the survey in order to improve and better the already good services they are providing to heir customers.