What You Need To Know About the McDonald’s Customer Satisfaction Survey
Have you recently visited a McDonald’s store and want to provide the company with feedback on your experience? The company has created the McDonald’s customer satisfaction survey to help you out. The survey can be accessed by visiting the website www.mcdonalds-survey.com. The company will use the information collected from you in this survey, be it criticism or praise, to improve the quality of their offerings and services across their franchises and stores.
The survey is a simple 5 minute affair that you can take at your convenience. Feedback from the survey is shared directly to the restaurants involved. If you have a complaint or issue that needs resolving, you can choose to have the restaurant contact you directly to sort out the issue.
The survey is a great way for McDonald’s to engage their customers and get valuable input based on your actual experience at one of their stores. At the end of the survey, you will be presented with the chance to enter their sweepstakes for a chance to win one of the ten $25 McDonald’s gift cards given out weekly. You could also win one of the 5 monthly $100 cash prizes or the grand prize of $1000 which is given out at the end of every month.
How to Participate in the Survey
You will need:
To be 15 years of age or older at the time of taking the survey.
To be a legal resident of any of the 50 states in the United States or of the District of Columbia.
To have a computer or device, for example a smartphone or tablet, with access to the internet.
To be able to read and write in English or Spanish.
Have a recent receipt from the McDonald’s store you visited.
Steps to Taking the Survey
1.Visit the survey website by entering the address www.mcdonalds-survey.com in your browser.
2.On the welcome page that follows, you can change the language from English to Spanish. After the welcome information, you are presented with several fields that require you to fill them using information from your receipt. A diagram is provided with labels showing you where the required information is located on your receipt.
3.Fill out the information required which includes: Store number, KS number, Date of visit, Time of visit, Order number and Amount spent. Once finished, click “Start” to proceed.
4.You will then be presented with the survey questions. Follow the given instructions and fill out your answers thoroughly and honestly.
5.At the end of the survey, you will be asked for some personal information to enter the sweepstakes. This information includes your full name and phone number. This information will be used by McDonald’s to contact you if you win. If you prefer not to take part in the sweepstakes, simply close the browser and exit.
One thing you have to note is that employees of McDonald’s or anyone who is affiliated with the company in any way is not allowed to take the survey. Also, you do not need to make a purchase or complete the survey to enter the sweepstakes.
Click to survey