Customer Experience Survey At LenCrafters.
This is an online customer experience survey that has been designed and developed by Lenscrafters. Lenscrafters is the biggest U.S based optical store. It provides diverse products ranging from prescription eye wear to sunglasses. It operates around 850 stores in the U.S, Puerto Rico, Hong Kong and Canada.
Due to their dedication to offer only the best to their customers. Lenscrafters have designed an online questionnaire where their customers can leave their feedback on their experiences at any of Lenscrafters stores. This feedback is deemed most useful by Lencrafters and is used to better the services and the products that Lenscrafters offer to their customers.
By conducting their survey online, Lencrafters make it possible for their millions of customers to leave their feedback at any time of the day and at any location of the earth. Moreover, as an incentive for undertaking the survey, Lencrafters gives a chance to their customers to enter into a sweepstake that earns them the chance to win a gift certificate worth $ 500.
How To Participate In The survey.
To take part in the Experience survey, you will require the following;
1. A PC, laptop, notebook, smartphone, tablet or any other gadget that can connect to the internet.
2. An active internet connection
3. A basic knowledge of English, French, Spanish or Canadian languages.
4. A receipt following a recent visit to the participating lenscrafters store worldwide.
Step by Step Guide on How to Undertake The Survey.
Follow the given simple steps in order to undertake the survey:
Step 1: Visit www.lenscrafters.com
With a fast and reliable internet connection, the page loads fast and introduces you to the survey home page. At this point, select the language of your choice and click the next button to continue with the survey.
Step 2: Fill in your location
Select the country and the state where you live. Lenscrafters require this information to determine the location of the store which you visited and hence ease in improving products or the customers service you experienced. Click next to continue.
Step 3: Choose whether to participate in the sweepstakes
If you want to participate in the sweepstakes upon completion of the survey, select yes and read the official sweepstakes rules. If you are not willing, ignore and continue.
Step 4: Enter the 9 digits receipt number
Refer the receipt you received after purchase for the store number. Enter this nine digits number and the date when you made the purchase alongside it. You cannot use the receipt number twice!
Step 5: Enter your personal details
Your personal information will be treated with ultimate confidentiality. This details include your name, home address and your phone number (daytime). This details will be used to contact you in case of a win.
Step 6: Answer the questions as thoroughly and honestly as possible.
Fill in the most approximate experience in the multiple choice questions and write your honest experience in the open ended questions. This is the most important part of the survey as the opinion, sentiments and experiences will be used to improve the services offered to you and millions of others world wide.
With answering the questions, you have successfully completed the survey. Await a chance to be the winner of $500 worth sweepstake.
Click to Survey