All You Need to Know About The Kmart Customer Satisfaction Survey

Kmart is an American company with a wide range of discount department stores selling a variety of items such as clothing, bedding, toys, furniture and electronics. The company gives its customers the chance to give their feedback on their recent visit to a Kmart store by providing an online survey. This survey can be accessed by visiting the website www.kmartfeedback.com.

Information collected from this survey is very valuable to Kmart. This is because it will help Kmart improve its offerings to serve you better and provide you with a quality experience the next time you go to shop in a Kmart store. Kmart also offers you the chance to enter a sweepstakes at the end of the survey in which you can win Kmart gift cards. To enter the sweepstakes, you will be required to give some personal information to Kmart. However, it is not a requirement to enter the sweepstakes in order to complete the survey. The survey is very simple and will only take you about 5 to 10 minutes to complete.

How to Participate in the Kmart Survey

You will need:

To have a good ability to read and write in either English or Spanish.

To be 18 years or older at the time of taking the survey.

To be a legal resident of any of the states in the United States of America.

To have recently visited a Kmart store and kept the sales receipt.

Steps to Taking the Survey

1. Visit www.kmartfeedback.com on the internet connected device you want to use to take the survey.

2. On the welcome page, you will be presented with a drop down box where you can pick the language you prefer to take the survey in, either English or Spanish. Below that, a space is provided for you to enter your 19 digit receipt number. An image is provided to help you locate the required number on your own receipt. Enter the number and click “Next”.

3. You will then be presented with questions asking about the shopping experience you had during your recent visit to a Kmart department store. Follow the instructions provided and answer each question to the best of your ability. Base your answers on your experience during your most recent visit to a Kmart store and be as truthful and as detailed as possible. Click “Submit ” when done.

4. At the end of the survey, you have the chance to enter the sweepstakes to win a Kmart gift card. You will be required to enter some personal information to enter the sweepstakes including your name, email address and phone number. These details are used by Kmart to contact you if you win.

5. More details on what Kmart does with your personal information is available by following the link on the survey home page to their privacy policy page. If you do not wish to enter the sweepstakes, you can simply close your browser window at the end of the survey. Your response to the survey questions will still be submitted to Kmart and evaluated.

 

website

1. https://us2.qualtrics.com/SE/?SID=SV_cAy9FH3n0aijrRb

2. www.kmartfeedback.com

 

Click to Survey

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