About the Hy-Vee Customer Experience Survey on www.hy-veesurvey.com

About the Hy-Vee Customer Experience Survey on www.hy-veesurvey.com 

The company Hy-Vee owns a chain of supermarkets located in some states in the US. The company invites shoppers who have recently visited one of their stores to take a survey about their shopping experience. The survey can be accessed by visiting the web address www.hy-veesurvey.com. Feedback collected from customers who take the survey will be used by the company to improve the quality of their products and services.

The survey is online based. This means you can take it at any time that is convenient for you. You should allocate not more than 10 minutes of your time to complete the survey. The company values your thoughts and rewards you for taking the survey by giving you the chance to win a $500 gift card from Hy-Vee in their monthly draw. According to their sweepstakes rules, you do not have to buy anything from Hy-Vee to enter the sweepstakes or to win.

How To Participate in The Survey

You will need to:

– Be 18 years and above at the time of taking the survey.
– Be a legal resident of the eligible states including Iowa, Nebraska, Kansas, Minnesota and Wisconsin. Other states eligible include Missouri, Illinois and South Dakota.
– Not be affiliated with Hy-Vee in any way. Immediate family members of Hy-Vee employees are also not allowed to take the survey.
– Have visited Hy-Vee recently and kept the purchase receipt with the survey invitation.
– Understand English.
– Have access to the Internet through an appropriate device.

Steps to Taking the Survey

1. Visit the survey website www.hy-veesurvey.com using the browser on your device.

2. The survey landing page contains a message from Hy-Vee welcoming you to the survey. Some rules are reviewed in brief with a link at the bottom of the page pointing to the complete official rules. At the right of the page is an image of a sample receipt with the survey access code highlighted in red to help you locate the code on your own receipt. Once you are ready to begin, click the button labelled “Take Survey”.

3. The next page contains the survey questions. Some questions are open ended while some require you to pick answers from a list. Some questions you are asked to answer include the date you visited the store and the store number and access code which can all be found on your receipt.

4. The following questions then ask you to rate several aspects of your experience during your shopping trip. You are asked to rate your overall shopping experience and things like the cleanliness and appearance of the store and the smiles and friendliness of the employees you encountered.

5. Some questions will require you to write out your answer such as your comments on the store and your opinion on how Hy-Vee can serve you better. Make sure your answers are as detailed and honest as possible.

6. At the end of the survey, you can choose to be entered into the drawing for the gift card. You will be required to enter some personal information including your full name, a telephone number and a valid email address in order to compete.

 

Website

  1. www.hy-veesurvey.com

   2. www.hy-vee.com/resources/survey.aspx

 

Click to Survey

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