Customer Experience Survey At www.bathandbodyworks.com
www.bathandbodyworksfeedback.com is a website opened and controlled by Body & bath works. Bath & body works is a chain of retail shops that offer a variety of body products amongst them body lotions, shower gels, candles and other products.
As a result of their determination to offer nothing but the best products and services, Body & bath works have decided to involve the most valuable of their assets in the management of their stores.
Customer experience is the only measure of effectiveness and success and they are willing to get evaluated and obtain feedback both positive and negative from their customers. This feedback will provide them with grounds to improve, maintain and better their services to meet the needs of their esteemed customers effectively.
How Participate In The Survey.
Its Simple and Easy to participate in this survey, all you need is;
a) A basic understanding of either the English or the Spanish language.
b) A device that can connect to the internet. Mostly a computer or a laptop or any other electronic device that can connect to the internet.
c) An active Internet connection
d) A 16 digit-ed invitation code received from any Body and bath store.
e) An email address.
f) To read the terms of conditions of the survey correctly before starting the survey.
Steps To Do The Survey.
1. Go to www.bathandbodyworksfeedback.com
With a fast and reliable internet connection, the page opens at the click of a mouse. Once it opens an appreciative welcome note appears. The customer is requested to feed in the 16 digits code obtained from the invitation receipt following a visit to one on body and bath works store.
After the input of the code, special instructions appear reminding the customer of a validation code to be offered at the end of the survey and where the customer will write it – at the receipt – and the chance of an offer following the return of the code at the next visit to a body and baths store.
2. Answer Questions about the location of the store
To measure the effectiveness of each particular store, the body & bath works team need to know the place where services and products were acquired. This will help them in rating the most and least effective of their stores.
Apart from these questions, the customer is asked to keenly read the other questions and answer them as honestly as they can.
3. Provide the personal information required.
This includes the first name, the last name, the email address and the telephone number. This information will enable the Body and bath works team to contact the customer if need be.
The personal information is considered very confidential and cannot be accessed by anyone else apart from the team. Therefore the customer need not be worried about the risk of disclosure.
4. Finish The Survey.
After the input of the personal information, the survey is practically completed. Short and comprehensive. All you miss at this point is the validation code. Pick the code at this stage, write it carefully on the receipt and be ready to redeem it at the next visit to a Body & bath store.Note that this offer is not redeemable with cash.
Body & bath works offers the best services at the present, hopes and works to provide better in the future and treasures the most valuable of all their assets,their esteemed customer.