How to take the Albertsons Customer Satisfaction Survey

About the Albertsons Customer Satisfaction Survey
The Albertsons Customer Satisfaction Survey is found at www.albertsonssurvey.com. The purpose of this survey is to provide feedback on your recent experience shopping at Albertsons. The survey is set up to allow you to detail your whole shopping experience with Albertsons. Your feedback will be used to help the company better serve you in the future. This survey can be done completely online at your convenience. It will take approximately five minutes to complete the Customer Satisfaction Survey.

For your time, you can elect to be entered into the Survey Sweepstakes to enter a weekly $100 Albertsons Gift Card drawing. You are eligible to enter the Survey Sweepstakes every 30 days. To enter the Survey Sweepstakes you will be asked to provide your name and mailing address. You do not need to enter the sweepstakes to take the survey.
To complete this survey, you will need Internet access and a receipt from a recent purchase from Albertsons. The receipt will include needed information for store number, cashier name and number, and your total purchase value. You will need to have Javascript enabled on your browser to finish this survey. The survey is in English.

To take this survey, please use the following steps:
1. Go to www.albertsonssurvey.com.
2. From the drop-down menus, select the state and store number and location for the Albertsons you have visited. If you do not know your store number or location, this information can be found on your receipt.
3. Enter your email address.
4. Click “Next” to proceed to survey.
5. You will be asked to fill in the date, time and cashier/operator number from your visit. This information can all be found on your receipt. There is visual description on this page to assist you in finding this information.
6. Click “Next” after filling in this information to proceed to the evaluation part of the survey.
7. You will next be asked a series of questions to describe and rate your experience. Select all of the areas of the store that you visited. You will then be asked specific questions on each department. Please note that the survey uses a scale of 1 to 10 with 10 being the highest rating of service. Be sure to include a response to every question. If a question does not correspond with an aspect of your visit, simple select the “N/A” (not applicable) option.
8. Continue to click “Next” to proceed through the survey. The number of pages in the survey will vary depending on the answers to your question.
9. On the last page, you will have an opportunity to enter the Survey Sweepstakes. Under questions about amount spent, gender, and age, sign up for the sweepstakes by selecting “Yes” under “Would you like to be entered into our sweepstakes to win a $100 gift card?” By selecting to enter this contest you will need to provide a mailing address. Terms and Conditions for the Survey Sweepstakes are linked to from the survey.
10. You will have completed the survey when you receive a message thanking you for your time.
website
1. www.albertsonssurvey.com
2. www2.iccds.com/CSAT/AL/Surveys/AL5/page1.cfm?chain=Albertsons

Click to Survey
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